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Payment Terms

1. Introduction

Welcome customers to our website.

When you visit our website, you agree to these terms. The Website reserves the right to change, modify, add or remove any part of these Terms of Sale, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after changes to these Terms are posted, it means that you accept those changes.

Please check back often to keep up to date with our changes.

2. Website User Guide

When accessing our website, customers must be at least 18 years old, or access under the supervision of a parent or legal guardian. Customers ensure that they have all civil acts to perform goods purchase and sale transactions in accordance with current regulations of Vietnamese law.

During the registration process, you agree to receive promotional emails from the website. If you do not wish to continue receiving mail, you may opt-out by clicking the link at the bottom of any promotional email.

3. Safe and convenient payment

Buyers can refer to the following payment methods and choose to apply the appropriate method:

Option 1: Direct payment (buyers receive goods at the seller's address)

Option 2: Pay later (COD – delivery and collection of money)

After you complete your order, SIGSCENT's Customer Care department will call you to confirm. After successful confirmation, the order will be processed and shipped within 24 hours.

Method 3: Pay online via credit card, transfer

Payment by Bank Transfer via Domestic ATM Card/ Internet Banking (applicable to all orders):

After the customer successfully places an order, the system will send an order confirmation email including the order code and transfer information. Customers can transfer via iBanking, cash transfer at the bank, transfer via ATM... When transferring, please specify the order code for convenience in checking and updating payment.

SIGSCENT's transfer information is as follows:

- Account number: 2868888
- Bank name: VPBank
- Branch: Vu Trong Phung
- Transfer content: Order code & Purchase phone number

In case you can't make a payment through an ATM, please keep the receipt and call the hotline (+84) 92.345.88.99 or send a message to the fanpage: .vn for payment confirmation support. After the order is successfully updated, payment will be processed and shipped within 24 hours.

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